Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged tailored travel insurance from Travel & General Insurance Services Limited to specifically meet your needs on your holiday.


A summary oif the cover is detailed below. Full details of the key benefits, conditions and exclusions will be included in the policy wording, a copy of which will be sent to you with your confirmation of booking. In any event you may ask for a specimen copy of the policy wording before booking, should you wish to examine this in advance.


DRURY Holidays Limited is an Appointed Representative of Travel & General Insurance Services Limited and are authorised and regulated by the Financial Conduct Authority, full details can be found at







£12.50 UK, Channel Islands, Isle of Man & Republic of Ireland / £20 Europe Loss of Deposit

£50 Cancellation

Delayed Departure

£60 Delayed Travel

£1,500 Northern Ireland, Isles of Scilly, Isle of Man, Channel Islands & Europe Holiday Abandonment

Nil Delayed Travel

£50 Holiday Abandonment

Missed Departure

£100 England, Scotland & Wales

£400 Northern Ireland, Isles of Scilly, Isle of Man, Channel Islands & Europe


Personal Accident

£10,000 (subject to age)


Medical & Other Expenses (including Curtailment)

£5,000,000 Non-UK Medical & Other Expenses

£1,000 UK Additional Accommodation & Repatriation Expenses

£1,500 Curtailment

£12.50 UK Additional Accommodation & Repatriation Expenses

£50 Medical & Other Expenses (including Curtailment)

Hospital Benefit

£100 UK

£600 Non-UK


Baggage & Personal Money

£1,000 Baggage

£400 (subject to age) Personal Money

£100 Delayed Baggage

Nil Delayed Baggage

£50 Baggage & Personal Money

Loss of Passport and / or Visa Expenses



Personal Liability



Legal Expenses





You must be able to comply with the following conditions to have the full protection of your policy. If you do not comply we may refuse to deal with any relevant claim or reduce the amount of any relevant claim payment.

If you are travelling within the United Kingdom, Isle of Man, Channel Islands or Republic of Ireland you are not required to declare your medical conditions. However, to be covered for any medical conditions you have or have had, you must be able to answer NO to questions 1. to 4. and YES to questions 5. and 6. a) and b) below:

1.        Are you aware of any reason why the trip could be cancelled or cut short (such as the health of a close relative)

2.        Are you travelling:

a)       against the advice of a medical practitioner, or

b)       for the purpose of obtaining medical treatment.


3.        Have you been given a terminal prognosis.         

4.        Are you receiving or awaiting treatment for any bodily injury, illness or disease as a hospital day case or in-patient.

5.        If you are on prescribed medication, are your medical condition(s) stable and well controlled.         

6.        If you suffer from stress, anxiety, depression or any other mental or nervous disorder, have you received written    

            confirmation (at your cost) that you are fit enough to take this trip by either:

a)        a registered mental health professional (if you are under the care of a Community Mental Health Team), or

b)       a consultant specialising in the relevant field.


If you are travelling outside of the United Kingdom, Isle of Man, Channel Islands or Republi of Ireland you must telephone the Towergate Medical line on 0344 892 1698 if anyone to be covered by this policy, or any person upon whose health the trip depends:

1.        Has or has had a medical condition (excluding childhood and minor ailments not requiring treatment).

2.        Is taking prescribed medication.

3.        Has or has had any medical condition still requiring periodic review.

4.        Is awaiting any tests, treatment, investigation, referral or the results of these.


The Towergate Medical Line’s office hours are 9am to 5pm Monday to Friday excluding Bank Holidays.

You must notify the Towergate Medical Line immediately of any changes in medical circumstances arising between the date the policy is issued and the time of departure for the trip. You may have to pay an additional premium to cover your medical conditions. This applies to all destinations including trips solely within the United Kingdom (being defined as England, Scotland, Wales, Northern Ireland and the Isles of Scilly).

A policy document that fully defines the cover, conditions and exclusions will be sent to you with your booking confirmation. When you receive your policy, please take the time to read it carefully to ensure you understand what is and what is not covered, and that all activities that you may wish to participate in are included. If it does not meet your requirements, please return the policy, proof of premium and any other relevant documentation to us within 14 days of receipt and we will refund the premium in full, provided you have not travelled or made a claim.


Significant or unusual limitations or What is not covered

1.        The cover under this policy is only available to United Kingdom residents for travel within the Geographical limits contained in this 

           policy and which begins and ends in the United Kingdom. Repatriation will be to the United Kingdom only.

2.        Cover is only available for the whole duration of a booked trip to a maximum of 70 consecutive date, and cover cannot be

           purchased once a trip has already begun.

3.        The excess amount deductible from a claim applies to each and every claim, per incident claimed for, under certain sections by

           each insured person.

4.        If your money, valuables, any items of baggage, your passport or visa are lost or stolen, you must notify the local Police within 24

           hours of discovery or as soon as possible thereafter. Please make sure you get a copy of the Police report. Failure to comply may

           result in your claim being rejected or the amount of any relevant claim reduced.

5.        You are not covered for valuables, your passport or visa if left unattended at any time (including in a vehicle, in checked in       

           luggage   or while in the custody of a carrier, tour operator or public transport operator) unless deposited in a hotel safe, safety 

           deposit box or left in your locked accommodation.

6.        Stolen property: You are not covered for baggage stolen from:

a.        an unattended coach/bus unless it was locked in the luggage compartment of the coach/bus and evidence of force or violent 

           entry  to the vehicle is available, or

b.        the passenger compartment of any unattended vehicle.